Community Partner Program

Community Partners are members of the community who have an interest in or personal experience of healthcare or a background in healthcare services.

Our Community Partners are encouraged to share their experiences and help us continue to improve our services as well as help us grow and meet community expectations. Anyone over the age of 16 can be a Community Partner. 

What do Community Partners do?

Attend meetings: by coming to meetings with healthcare staff Community Partners offer an important perspective of someone who uses, or whose family uses, our services. 

Provide advice: the advice from the people who use our services is invaluable. This is why our Community Partners are so important as they help us develop and deliver the best possible care for our communities. 

Share their ideas: we are always looking for new and innovative ways of doing business. Our Community Partners consistently give us great ideas about how we can do things better.

Ask us questions: it's important that Community Partners get the chance to ask questions about care and services. Sometimes the questions from our Community Partners are things we have not thought of.

Consult with us on projects: consultation with our community and consumers is key to developing and delivering the best possible care. Our Community Partners are critical to the process of healthcare design.

Review our publications: it's important that our patients and consumers understand the information we're giving them. Our Community Partners, through our Health Literacy Group, review every publication our health service produces for readability.

Contribute to health directions and strategy: Community Partners help us design the strategies that guide the delivery of healthcare. Healthcare is safer and better when consumers are involved.

Who can become a community partner?

To become a Community Partner, you must be:

• over 16 years of age
• living in the Townsville Health and Hospital Service catchment area
• prepared to share your ideas

Do I need specific experience?

No. Community Partners are all ages, from all backgrounds and have a wide range of experiences. The most important thing is that our Community Partners have a strong desire to see the best healthcare provided to their communities.

Contact us

Phone: (07) 4433 2122
Email: {"ct":"a2TNtyu\/TKVe2\/B60h\/t1\/kvCOVmvAd7N8Ro3AVQ7PYgZZu8IGkwWUYgMAYVjEUA","iv":"af48012a7b2827d3745404e3158f8ca9","s":"37f71aa546a8eb18"}

We'd love to have you on board

Join today

Useful links

Townsville Hospital and Health Service Consumer and Community Engagement Strategy 2018 – 2022

Hear what our Community Partners have to say about getting involved:

 I felt we were at long last being recognised and listened to and no longer a small group on the outside 
– Lyn Hinspeter, Community Partner

 There is a certain satisfaction in feeling like you are able to contribute, even in a small way, to making the whole system more user friendly. Whether that is through a brochure or making it easier to find your way around the hospital, there is a satisfaction in knowing you have contributed to making life a little easier for our consumers 
– Suzie Davies, Community Partner